Contact

There are two of us and we both read it.

One address, answered by the people who run the program rather than by a queue.

Email us

Everything below goes to the same inbox, and we answer within about 2 working days. Say which of these it is in the subject line and it gets to the right one of us faster.

What to write about4
The program, your box, your code

A flavor swap before it ships, an address change, a code that is not behaving, a question about what you earn, or the product just is not for you. All of it is worth telling us and none of it is a bother.

founders@drinkrefuse.com ↗
Getting paid

A payment that has not landed, a PayPal or Venmo handle you need changed, or the tax form we asked you for. Say which and we will look at the ledger while we answer.

founders@drinkrefuse.com ↗
Your data

A copy of what we hold on you, a correction, or a request to delete it. What we can and cannot remove is set out in the privacy policy, and we will tell you which is which.

founders@drinkrefuse.com ↗
The terms themselves

Anything about the creator program terms, including a question you would rather ask before you accept them.

founders@drinkrefuse.com ↗
By post

REFUSE is a trading name of [[LEGAL ENTITY NAME]].

[[REGISTERED ADDRESS LINE 1]][[CITY]], [[STATE]], [[ZIP]]United States
Elsewhere